**Ask me about Funded hours
As a registered childminder, it is my responsibility to ensure the safety and well-being of all children in my care. I work hard to provide children with the best possible service that I can. It is also my responsibility to act on any concerns I may have about another childcare service where I feel children may be being put at risk.
It is of great importance that anyone involved feels confident about coming forward and reporting any issues or concerns they may have, whilst remaining protected from any subsequent discrimination.
All complaints or concerns raised will be taken seriously and fully investigated. Please also refer to my complaints procedure.
All concerns will be logged along with the outcome and any action taken as required by Ofsted. These records must be available to show an Ofsted Inspector if requested.
Parents are encouraged to discuss any concerns they may have with me in the first instance but where they feel this is not appropriate, or when after talking the matter remains unresolved, then they can talk in confidence to:
South Tyneside Council Early Years Team Tel: 0800 783 4645
Ofsted Tel: 0300 123 1231,
e-mail: whistleblowing @ofsted.gov.uk
Further details of how to raise a concern / make a complaint can also be found on the Ofsted website: www.ofsted.gov.uk